We have provided your Insurance broker with a quotation. The following statement has been issued for you to consider our quote.

1.SECURITY

Nilefern Ltd T/As NELSON POLICIES AT LLOYD’S are authorised by The Financial Services Authority under authorisation Number 305456 to carry out general insurance business. We do so under authority from certain Lloyd’s Syndicates who subscribe to Binding Authorities issued to Nilefern Ltd T/As NELSON POLICIES AT LLOYD’S.

The security behind the policy that may be issued is 100% Lloyd’s Underwriters

2.VALIDATION OF QUOTE

Your quotation is valid for 30 days. If you decide to accept it you should inform your Insurance Broker.If your acceptance is after the 30 day period we reserve the right to amend our terms.

3.BASIS OF QUOTE

The basis of our quotation was in accordance with the information provided to us by your Insurance Broker.If that information has changed or is amended in any way then you should inform your broker as it may effect the quote provided by us.

If you accept our quote you will be required to complete and sign a proposal form and to agree to a declaration. The proposal and declaration form the basis of the Contract of Insurance between us.

If you accept our quote NILEFERN LTD T/AS NELSON POLICIES AT LLOYD’S will base the policy that will be issued upon those wordings and endorsements currently in use

4.COOLING OFF PERIOD

After cover has been arranged and agreed you have a period of 14 days where you may decide not to proceed with the Insurance. Provided your Insurance Broker receives written confirmation within 14 days of the cover being arranged that you do not intend to proceed with the Insurance then we will agree to cancel the insurance. We do however reserve the right to charge a premium for the time we have been on cover. The amount of any charge will be notified to your broker.

5 PERIOD OF INSURANCE

Unless otherwise indicated the period of your policy will be for 12 months from the date cover is agreed.

6.CANCELLATION AND REFUND POLICY

A BY YOU

If you wish to cancel your policy you should notify your Insurance Broker and provide a reason why the policy should be cancelled. The reason must fall within the following acceptable categories

(i) You have no further interest in the risk eg.you have sold or closed down the business

(ii) You have placed the risk into liquidation or have been made bankrupt

(iii) You are able to demonstrate that the insurance was never required

Provided the reason falls within the acceptable categories we will provide a return of premium on the following basis:

a) Where the policy is not a LIABILITY only policy and not subject to a specific minimum premium (this will be shown in the general terms and conditions of the policy and should given to you at quote stage) and where no claims have occurred within the policy period then the basis of the return of premium will be on a pro-rata basis.

b) Where the policy is not a LIABILITY only policy and where the policy is subject to a specific minimum premium and no claims have occurred within the policy period then a refund of premium will be given after we have deducted the Minimum premium.The refund will be on a pro rata basis.

c) Where the policy is a LIABILITY only policy no return of premium will be allowed.

d) Where a claim has occurred within the policy period no return of premium will be allowed.

B CANCELLATION BY US

In order for us to cancel your policy we must give you 14 days notice in accordance with the cancellation clause under your policy and we must provide you with a reason.

We will provide you with a pro rata return of premium or if we have voided the policy we will return the full premium paid.

7 CHARGES MADE BY US AND YOUR BROKER

We do not charge for our services.

We do pay your broker a commission for placing your business with us; this commission is included within the premium quoted.

Your Insurance Broker may make a charge for his services; any such charge does not form part of the premium required by us and should be agreed with you and shown separately from the premium and IPT.

8.INSURANCE PREMIUM TAX (IPT)

This is a tax levied by the Government and is currently set at a rate of 5% of the gross premium including any adjustment s of premium.

In the event of the Government amending the rate of IPT the new rate will apply from the date set by the Government.

The amount of IPT will be shown separate from the premium.

9. COMPLAINTS

Our policies contain a complaint procedure that provides in the first instance that you should refer the matter to your broker.

If you wish to make a formal complaint you may contact the Lloyd’s Complaints Department and finally if the matter still remains unresolved you may refer it to the Financial Ombudsman Service.Full details are contained in the policy document.

If you have a Complaint prior to the Insurance being taken out your Insurance Broker will have a complaints policy, which should be brought to your attention.

THE FOLLOWING PROVIDES YOU WITH A SUMMARY OF THE POLICY COVER

(The summary is not to be regarded as the Policy document and does not indicate that any cover has been arranged-a full policy wording will be sent on request)

PURPOSE OF THE POLICY

To insure premises which are holiday or retirement homes situated within EUROPE

COVER AVAILABLE

We can insure the BUILDING, CONTENTS and ALL RISKS as required

Our standard policy includes loss or damage caused by:

• Fire, lightning, explosion, earthquake, water, flood, storm, tempest, impact, Aircraft
• Vandalism, malicious damage BUT NOT TERRORISM
• Theft including any damage caused by an attempt at theft

The policy does not cover Subsidence, Landslip or Heave

We also include:

• Loss of oil due to defect in the tank or pipes and if Buildings are insured accidental damage to underground pipes which service the building
• Accidental damage to sanitary fittings
• Loss of rental income following damage by any of the above perils
• The cost of alternative accommodation in the event of your holiday being ruined by loss or damage by any of the perils listed.
• Glass breakage including if contents are insured breakage of internal glass & mirrors
• Full Liability cover against injury to third parties or damage to third party property and compliance with any additional liability imposed upon you by the Overseas country (for example in France we include ‘Neighbours risks’ as required)
• The cost of removing debris and architects and surveyors fees incurred following loss or damage by any of the perils listed above.
• Where we have included All Risks cover extends to include accidental loss or damage whilst anywhere in Europe including the UK
• Full reinstatement on a new for old basis provided the sum insured is adequate to reinstate.

UNOCCUPANCY

When the premises are not occupied a policy excess applies. This is the amount that is deducted in the event of a claim. The actual excess is shown on our quotation.

BASIS OF SETTLEMENT AND FULL SUM INSURED CONDITIONS

We will not deduct amounts for wear and tear or depreciation provided the sums insured is adequate. In the event of under insurance the policy is subject to the condition of Average where the amount of any claim will be settled in proportion to the % rate of under insurance.

CLAIMS

If you need to make a claim under your policy please report the matter without delay to your Broker.If the claim is for theft you should report the matter to the police and obtain a police crime number. We may wish to appoint a Loss Adjuster. If you receive any notice of claim being made against you do not admit liability or engage in any correspondence, forward all correspondence to your broker.

POLICY CONDITIONS

If our quotation is subject to specific terms and conditions these will be pointed out to you by your broker.