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In the event of a claim, we provide our clients with all the assistance and advice they may require to ensure they receive the best possible settlement of their claim, in the most timely manner.

We do not accept the heavy workloads of Insurance Companies as an excuse for slow settlement, as we believe claims to be the most important aspect of the service we deliver.

It is imperative that you report all incidents as soon as possible to fulfil your obligations under the policy, as some Insurers may repudiate to deal with claims if they are not reported in the correct manner.

For all motor vehicle accidents, including windscreen claims, please contact our dedicated Claims Department which is open 24 hours a day, 7 days a week on: 

01204 567 494

For any other claims, please refer to the details contained within your policy or contact the office in working hours, when we can deal with and assist you with your claim.