Continuing to support you, from our homes.

Continuing to support you, from our homes.


We really hope that all our clients and families are safe and well in these most testing and challenging of times.

Our colleagues’ welfare, and that of our clients, is uppermost in our minds. We decided to close our branches to visitors, before any advice to do so was given. Since then we’ve been working tirelessly to enable our colleagues to work from home. Something that would normally have taken months, has taken just days, in circumstances no businesses would have planned for.

The good news is that our colleagues are now working from home.  You can get in touch as normal by phoning or emailing us, just as you have always done, and your call will be answered by one of our advisors.

Due to the increased call volumes, we have set up additional lines to ensure our high service levels remain as you would expect, with a special freephone number. Please now call us on: 0800 180 4278 during this period.

The government last week defined Financial Services as an essential service, and we are committed to continue to support our clients with their compulsory motor insurance, home and buildings, and business insurances.